Terms and Conditions
Terms and Conditions for Piedralaya
Last updated: 01 June 2025
Welcome to Piedralaya. These Terms and Conditions (“Terms”) govern your use of our website www.piedralaya.uk (“Site”) and your purchase of products from us. Please read them carefully before using the Site or placing an order.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. General
Piedralaya is registered in the United Kingdom. All references to “we”, “us”, or “our” relate to Piedralaya.
We reserve the right to amend these Terms at any time without prior notice. Updated versions will be posted on the Site, and your continued use constitutes acceptance of the changes.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the Site.
You must be at least 18 years old to place an order.
3. Products and Descriptions
We strive to ensure that product descriptions and images are accurate. However, colours and details may vary slightly due to screen settings or manufacturing changes.
We reserve the right to withdraw or discontinue any product without notice.
4. Ordering and Payment
By placing an order, you make an offer to purchase products subject to these Terms.
We reserve the right to accept or reject your order for any reason, including availability or suspected fraud.
Prices are displayed in GBP and include VAT where applicable.
Payment must be made in full before dispatch, using the payment methods offered on the Site.
All payments are processed securely by trusted third-party payment providers.
5. Delivery
We deliver to UK addresses only unless otherwise stated.
Delivery times are estimates and not guaranteed.
Risk of loss or damage passes to you upon delivery.
You are responsible for providing accurate delivery details. We are not liable for delays or non-delivery caused by incorrect information.
6. Returns and Refunds
You have the right to return products within 14 days of receipt, unused and in original packaging, for a full refund.
Return shipping costs are the responsibility of the customer unless the product is faulty or incorrectly supplied.
For faulty or damaged goods, please contact us immediately at info@piedralaya.uk with photographic evidence.
Refunds will be processed within 14 days of receiving returned items.
7. Intellectual Property
All content on the Site, including text, images, logos, and designs, is the property of Piedralaya or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Piedralaya shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or Site.
Our total liability to you for any claim related to the Site or products shall not exceed the amount you paid for the relevant product.
9. Privacy
Your personal data will be handled in accordance with our Privacy Policy, available on the Site.
10. Governing Law and Jurisdiction
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: info@piedralaya.uk
Thank you for choosing Piedralaya. We hope you enjoy your shopping experience.